Contact TVplans IPTV
Obtain TVplans IPTV Get help with setup, billing, or channel queries. Our supportive team is accessible 24/7 on WhatsApp or contact us via email.
Live Chat
Prefer chatting? Use the chat widget when it’s available. If offline, email us instead.
Start a RequestHelp & Guides
Check out Installation for step-by-step device setup and troubleshooting help.
View InstallationGet in touch
General Inquiry
Have questions about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Receive suggestions, handle plans, or solve payment issues.
How Can We Help You?
Pick a category for tailored support and handy links.
Setup & Installation
Step-by-step instructions for Smart TV, Firestick, Android, iOS, MAG, and more.
Billing & Payments
For any concerns regarding invoices, receipts, or payments, we ensure a safe checkout via Stripe.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm its availability.
Account & Activation
Haven’t received your credentials or activation email? We’ll swiftly verify and resend.
Apps & Compatibility
Discover recommendations for ideal IPTV apps and settings suited to your device.
Frequently Asked Questions
Access speedy responses to typical questions regarding support, setup, billing, and devices.
Make sure to specify your device, app, plan, and a concise description of the concern.
Look in your spam/junk folder. If it’s missing, inform us immediately. contact us via WhatsApp We’ll promptly send it again right away.
Additional connections are offered as add-ons. Inquire with sales for specifics when you contact us.
Navigate to our Installation page for comprehensive instructions on installing Firestick and other gadgets.
Please consult our Refund Policy for details on eligibility, timeframes, and how to file a request.
Smart TV users: Smart IPTV or IPTV Smarters. Android devices: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Ensure a connection of 30+ Mbps, use 5GHz Wi-Fi/Ethernet, activate hardware acceleration, boost buffer size, and terminate other downloads/streams.
For playlist and EPG updates, use the refresh/reload option in your app settings. If issues persist, remove and re-add your M3U and EPG URLs.
Major credit cards are accepted through Stripe.
Yes. You can adjust your renewal settings in your account or reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly